Cancellation Policy of English Recess LLCEffective Date: January 28th, 2025
At English Recess, we strive to provide flexible and student-friendly scheduling. To maintain fairness for both students and teachers, we ask you to follow our cancellation guidelines:
- 1. Class Cancellation by Students: You must notify us at least 24 hours before your scheduled class time if you wish to cancel or reschedule.
- Cancellations made less than 24 hours in advance will be charged in full and cannot be refunded or rescheduled.
- You can cancel or reschedule your class by contacting your teacher directly or emailing info@englishrecess.com.
- 2. Missed Classes: If you do not attend your class (no-show) without prior notice, the class is considered forfeited and non-refundable.
- 3. Teacher Cancellations: If a teacher needs to cancel a lesson, we will offer you a reschedule or a full refund for the missed class.
- We will do our best to provide timely notice and offer alternative arrangements.
- 4. Emergency Situations: In case of genuine emergencies (illness, family emergencies), please contact us as soon as possible. We may offer a one-time exception at our discretion.
- Completed lessons are non-refundable.
Questions?For any concerns regarding cancellations, please contact us at:
info@englishrecess.com